LoveMarkDown Support / Knowledge base

Help for local Markdown writing, preview, export, and feedback.

Start here for document outlines, opening and saving Markdown, Finder and tab actions, relative images, clearer export, Direct updates, Web-to-Markdown, or feedback.

LoveMarkDown settings and preferences screen used as a product support reference.
Real product surface Match the problem to the source type before escalating.
Support facts

The most important support answers

These points cover the most common first-use questions without requiring a long troubleshooting path.

Core workflow

Open a local Markdown file, navigate, write with preview, save, then export if needed.

The app does not require sign-in for the core workflow.

Release channels

Direct 1.2.1 is live; the public Mac App Store version is 1.2.0.

Version 1.2.1 is awaiting Apple review for the Mac App Store.

Image behavior

Relative images are resolved from local files near the opened Markdown document.

Version 1.1.4 also handles mismatched file extensions and safe Pandoc image attributes more reliably.

Network behavior

Web-to-Markdown requests a URL only when the user enters one for conversion.

Normal local editing does not need network access.

Feedback

Help -> Send Feedback is user initiated, and contact details are optional.

Feedback is separated by app_name=LoveMarkDown in the shared receiver.

Troubleshooting

Common support lanes

Start with these checks before sending feedback.

  1. 01

    Open or save Markdown

    Use File -> Open File or drag a local document into the app. For a new untitled document, Save opens the native destination picker. For an opened local file, Save writes back to that file; export creates a separate portable copy.

  2. 02

    Find and replace

    Press Cmd+F to open Find, Cmd+R to replace the current match, or Cmd+Shift+R to replace all matches. The result count, previous and next navigation, and synchronized Edit and Preview highlights stay in the document context.

  3. 03

    H1-H6 document outline

    Open the outline from the workspace or press Command-Shift-O. If a heading is missing, confirm that the source uses a valid H1-H6 Markdown heading and reload the document from disk.

  4. 04

    Tab and Finder actions

    Path-dependent actions are available only for saved documents. Untitled tabs keep them disabled, and reloading a modified document asks for confirmation before replacing editor content.

  5. 05

    Relative local image preview

    Use relative Markdown image paths such as ./images/example.png or images/example.png. Version 1.1.4 handles files whose extension differs from their actual image format and applies safe Pandoc width, height, class, and ID attributes without exposing attribute text.

  6. 06

    Mermaid, math, tables, and code blocks

    If a technical block does not render as expected, reduce the example to a small Markdown snippet and send that snippet only if you are comfortable sharing it.

  7. 07

    Export to Markdown, HTML, Word, PDF, or PNG

    Choose export for the output format you need. Version 1.1.4 keeps PDF text searchable through the primary native path and produces sharper PDF and PNG output without the previous image double-compression.

  8. 08

    Signed updates for Direct downloads

    The Direct build can check a signed release and installs only after you choose to proceed. Mac App Store builds do not use the Direct update feed and continue to update through Apple.

  9. 09

    Web-to-Markdown conversion

    Web-to-Markdown performs a network request only for the URL you enter. The app does not use this path during ordinary local editing.

  10. 10

    Feedback from Help

    Use Help -> Send Feedback when you want to report a bug, request a feature, or describe a workflow issue. Contact information is optional, and document content is not attached automatically.

First setup

First setup checklist

Use this checklist before assuming the app or file is broken.

  1. 01
    Step 1

    Open one local Markdown file

    Start with a simple .md, .markdown, or .txt file from a user-selected folder.

  2. 02
    Step 2

    Check the outline and live preview

    Open the H1-H6 outline, then confirm basic headings, lists, tables, code blocks, Mermaid, math, or images using one small example at a time.

  3. 03
    Step 3

    Save or export intentionally

    Use Save for the opened local file, the native destination picker for a new untitled document, and Export for Markdown, HTML, Word, PDF, or PNG copies.

  4. 04
    Step 4

    Send focused feedback

    If something still fails, send the smallest safe example and avoid private document content unless you intentionally choose to share it.

LoveMarkDown document outline beside the Markdown editor and live preview.
Document workflow

Navigate long documents locally, then export only when needed.

Navigate and export

Move through the document, then export a clear portable copy.

Use the H1-H6 outline for long documents, save through the native file workflow, and export searchable PDF or sharper PNG output when you need a portable artifact.

Navigate with the H1-H6 outline

Open the outline from the workspace or with Command-Shift-O, then select a heading to jump there in Edit, Preview, or split view.

Export clearer portable output

Version 1.1.4 keeps PDF text searchable through the native path and produces sharper PDF and PNG output.

FAQ

LoveMarkDown essentials

Straight answers for common setup, file, preview, export, network, and feedback questions.

Which LoveMarkDown download should I choose?

Choose the Apple Silicon Direct download for an M-series Mac or the Intel Direct download for an older Intel-based Mac. Direct version 1.2.1 is available now. The public Mac App Store version remains 1.2.0 while Apple reviews 1.2.1.

Does LoveMarkDown upload my Markdown files?

No. LoveMarkDown does not automatically upload Markdown document content, file names, or full local file paths.

What file types can I open?

LoveMarkDown is positioned for local .md, .markdown, and .txt files opened from the File menu or by drag and drop.

How do Find and Replace work in LoveMarkDown?

Press Cmd+F to open Find, Cmd+R to replace the current match, or Cmd+Shift+R to replace all matches. The result count, previous and next navigation, and matched highlights stay synchronized between Edit and Preview.

How do I save a new untitled document?

For a new untitled document, Save or Cmd+S opens the native destination picker. For an opened local file, Save writes back to that file. Draft autosave is for recovery and does not replace choosing a destination.

How do relative images work?

Relative image preview works when the Markdown document references nearby local image files, such as images stored next to the document or inside a relative folder. Version 1.1.4 also handles files whose extension does not match their actual image format and applies safe Pandoc width, height, class, and ID attributes without showing the attribute text in Preview or exports.

Which export formats are supported?

LoveMarkDown supports export to Markdown, HTML, Word, PDF, and PNG. Direct version 1.1.4 keeps PDF text searchable through the primary native path and produces sharper PDF and PNG output.

When does Web-to-Markdown use the network?

Web-to-Markdown uses the network only when the user enters a URL and asks LoveMarkDown to convert that page. Ordinary local editing does not require this network request.

How are LoveMarkDown updates installed?

Direct-download builds can check for a signed NgSense update and install it only after you choose to proceed. Mac App Store installations do not use the Direct update feed and continue to update through Apple.

What is sent when I use Help -> Send Feedback?

Feedback is sent only when the user submits it. Contact information is optional, and LoveMarkDown does not automatically attach Markdown content, file names, full paths, or screenshots.

Next step

Still need help with LoveMarkDown?

Choose the correct LoveMarkDown installer, use in-app Help -> Send Feedback when possible, or contact NgSense if the app path is unavailable.